Deluxe Room Guest room 2 Queen City view Corner room
- 1 King-size bed
Hotel · Osaka · Osaka
The Ritz-Carlton Osaka
A grand five-star stay in the heart of Umeda, a short walk from the garden and the bay, with fast transport links and an indoor pool.
- 9.6-rated rooms and service
- 5-minute walk from the bay
- Indoor pool and full spa
9.1
Perfect
583 reviews
Booking.com 9.1 · 583 reviews
About
The Ritz-Carlton Osaka
The Ritz-Carlton Osaka sits in the heart of Umeda, one of Osaka's most connected districts. With a mall and market nearby, the hotel is a convenient base for exploring the city. The 5-star property offers an indoor swimming pool, a full spa and wellness centre, and a fitness centre with a sports trainer.
Guest rooms are praised for their size and finish, from the new-fashioned Superior King to the Club-level suites with city views. The hotel also provides currency exchange, a business centre, and meeting facilities, making it a practical choice for both leisure and work.
The hotel's position in Umeda means excellent transport links, with Universal Studios Japan within a 7-km distance. Whether you're visiting for the theme park or the city's gardens and bay, the Ritz-Carlton Osaka places you within easy reach.
- Non-smoking rooms
- Internet access
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
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Strengths
3 reasons to book- Excellent service and rooms — Both rooms and service score 9.6, and staff score 9.4. Guests repeatedly mention helpful, friendly staff, from arranging honeymoon decorations to offering personal touches.
- Great location in Umeda — Near a mall, market, and garden, with a short walk to the bay. Transport links are strong, and Universal Studios Japan is within 7 km.
- Spacious, well-appointed rooms — Guests describe rooms as big, well furnished, and new-fashioned, with comfortable beds and city views. Several suite options and club-level rooms are available.
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Worth weighing
3 to weigh- Value for money is a concern — While the overall rating is 9.1, the value category scores 9.3, but some guests rated their stay lower (6.2) without specifying a major flaw – likely due to the price for the class. Comfort scores 8.0, lower than other categories.
- Facilities score below par — The facilities category is the only one below 8 (6.6), which suggests that some amenities may not meet expectations for a property of this level. This is likely why the overall rating is not higher.
- No pets allowed — The hotel does not accept pets, which may be a drawback for travellers with animals.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Skyview Deluxe Two Queen Guest room 2 Queen City view
- 1 King-size bed
Club Superior Room Club level Guest room City view
- 1 King-size bed
Club Deluxe Two Queen Club level Guest room City view
- 1 King-size bed
Superior Room Guest room 1 King City view
- 1 King-size bed
Skyview Superior Room Guest room City view
- 1 King-size bed
Skyview Deluxe Room Guest room 1 King City view
- 1 King-size bed
Skyview Junior Suite Junior Suite 1 King City view
- 1 King-size bed
Skyview Junior Suite 1 Bedroom Junior Suite 2 Queen
- 2 King Size Beds
Skyview Superior Room Guest room 2 Twin or Single Beds
- 2 Single beds
Superior Two Twin Guest room 2 Twin or Single Beds
- 2 Single beds
Executive Suite Executive Suite 2 Twin or Single Beds
- 2 Single beds
Japanese Suite Suite 5 Twin or Single Beds futon City view
Club Suite Club level 1 Bedroom Suite City view
- 2 Single beds
Deluxe Room Guest room 1 King City view Corner room
- 1 King-size bed
Junior Suite Guest room 1 King City view Corner room
- 1 King-size bed
Executive Suite Executive Suite City view
- 1 King-size bed
The Ritz-Carlton Suite Presidential Suite 1 King
- 1 King-size bed
Club Superior Room Club level Guest room City view
- 1 King-size bed
Club Deluxe Room Club level Guest room 1 King City view
- 1 King-size bed and 1 Sofa bed
Club Suite Club level 1 Bedroom Suite 1 King City view
- 1 King-size bed
Club Junior Suite Club level Junior Suite 1 King
- 1 King-size bed and 1 Sofa bed
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Non-smoking rooms
- Internet access
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Luggage storage
- Lift
- Currency exchange
- Barber shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Air conditioning
- Heating
- Terrace
- Ironing facilities
- In-room breakfast
Food & Drink
- Restaurant
- Bar/ Lounge area
- Special diet menus
Wellness
- Indoor swimming pool
- Sun loungers
- Live entertainment
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Massage
- Public Bath
Business & Events
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Family
- Cots
- Baby pushchair
- Children's menu
- Kids club
Accessibility
- Rooms/ Facilities for disabled
- Wheelchair access
- Toilet for disabled
- Bathroom for disabled
Other
- AM/FM alarm clock
- Fitness centre
- Sports trainer
- Locker room
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9.1/10 from 583 reviews
Booking.com · 9.1 · 583 reviews
9.1Verified guest“The staff were incredibly helpful and the atmosphere felt relaxed. The nearby mall and market made it easy to pick up anything we needed.”
9.1Verified guest“We wished we could have stayed longer. Two nights at this wonderful Ritz in Osaka were very good indeed. The location was ideal – quiet, yet only a short stroll from the garden and the bay. Our superior king room had a fresh, modern feel.”
9.1Verified guest“The rooms are well appointed, the fitness centre is generous in size, and the direct underground access is a real convenience.”
9.1Verified guest“Our room was big and beautifully furnished, with a supremely comfortable bed, chocolates and a sofa. Having private parking on site is a bonus if you're driving.”
9.1Verified guest“The team went out of their way to set up our room for a honeymoon, with balloons and sweets – it made our stay feel truly special.”
9.1Verified guest“I booked a luxurious, huge room with a stunning view and a spacious bathroom. There was even a personal card waiting for us. The staff were exceptionally friendly.”
04 — Location
Getting around Osaka
The property sits in Osaka.
Umeda: The hotel is in the heart of Umeda, with excellent transport links and a mall and market nearby. It's a short walk from a garden and the bay, ideal for an evening stroll.
Universal Studios Japan: The theme park is within a 7-km distance, making the hotel a convenient base for a visit.
2-5-25 Umeda Kita-Ku, Osaka, Osaka, 530-0001, Japan
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 203 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is until 11:00.
Is parking available at the hotel?
Yes, the hotel offers parking, including valet parking.
Are pets allowed?
No, pets are not allowed at The Ritz-Carlton Osaka.
Does the hotel have a swimming pool?
Yes, there is an indoor swimming pool with sun loungers.
Is there a spa or wellness centre?
Yes, the hotel has a spa and wellness centre with a sauna, steam room, and massage services.
Are there rooms for families with children?
Yes, the hotel provides cots, baby pushchairs, a children's menu, and a kids club.
The bottom line
The Ritz-Carlton Osaka is a strong five-star choice in Umeda, with outstanding service and rooms that are among the best in the city. While the facilities score lower than expected, the hotel's location and attention to detail make it a reliable pick for a luxury stay.
9.1Best for travellers seeking top-tier service and a central base in Osaka.
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